These terms apply to your use of this website and to enquiries and bookings made with Portlane Shipping.
Using this website
The information on this site is provided for general guidance. Rates, schedules and transit times shown or quoted are indicative until confirmed in writing for a specific consignment.
Quotations
A quotation is based on the information supplied at the time of the request. If the actual weight, volume, commodity or terms differ from what was quoted, the rate may change. Quotations exclude duties, taxes and charges imposed by authorities unless we state otherwise.
Bookings
A booking is accepted when we confirm it in writing. You are responsible for the accuracy and completeness of the information and documents you supply, including the description, value and classification of the goods.
Prohibited and restricted goods
You must tell us in advance if a consignment contains dangerous goods, goods requiring a licence or permit, or goods that are restricted in any country on the route. We may refuse or return a consignment that has been declared incorrectly.
Liability
Freight services are subject to the standard trading conditions that apply to the booking and to the international conventions governing the transport used, which limit liability by weight or by consignment. Nothing in these terms excludes liability that cannot be excluded by law.
Tracking information
Tracking information is recorded by our staff as a shipment progresses and reflects the position known at the time of the update. It is provided for information and does not vary the terms of carriage. We do not guarantee a delivery date unless we have agreed one with you in writing.
Payment
Invoices are payable in accordance with the credit terms agreed in writing. Where no terms have been agreed, charges are payable before release of the consignment.
Governing law
The company
Contact
Last updated 9 November 2026.