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Door-to-Door Delivery

One booking covering collection at origin, the main freight leg, customs and final delivery to the receiver.

A wrapped pallet being moved on a hand pallet truck down the tail lift of a delivery vehicle at a loading bay

A door to door booking means we take responsibility for the whole movement: the truck at origin, the vessel or aircraft, the customs entry and the final delivery.

Why it is simpler

There is one booking reference, one invoice and one coordinator who can answer for the whole file. If a step slips, we adjust the next one rather than leaving you to reconcile three different suppliers.

Delivery

We agree a delivery window with the receiver, confirm access and equipment requirements before the vehicle is dispatched, and record proof of delivery against the shipment file. If a delivery cannot be completed we record the reason and reschedule.

Questions about door-to-door delivery

Can you collect from my supplier?

Yes. On a door to door booking we arrange collection at origin, the main freight leg, customs clearance and final delivery under one reference.