Services
Customs Clearance
Import and export declarations prepared and lodged for you, with duty and tax worked out before the cargo arrives.
Most delays at the border are document problems, not cargo problems. We prepare declarations from the commercial documents you send us and raise questions early, while there is still time to fix them.
Before arrival
We check the commercial invoice, packing list and transport document against each other, classify the goods and calculate the expected duty and tax. If a licence, permit or certificate is required, you hear about it before the shipment sails, not after it lands.
On arrival
The declaration is lodged as soon as the manifest is available. If the consignment is selected for examination we attend, keep you informed and record what happens on your tracking page.
What we need from you
- Commercial invoice showing value, currency and terms of sale
- Packing list with weights and package counts
- Transport document, bill of lading or air waybill
- Any licences, permits or preference certificates
Questions about customs clearance
What documents do you need for customs clearance?
At minimum: the commercial invoice, the packing list and the transport document. Some goods also need a licence, permit, certificate of origin or health certificate.
Send them as early as you can. Most border delays are caused by document problems that could have been fixed before the cargo moved.
Who pays duties and taxes?
That depends on the terms of sale agreed with your supplier. We calculate the expected duty and tax before arrival so there are no surprises, and we tell you what is payable and when.