Freight forwarding and customs brokerage
Freight handled with care, from origin to destination
We arrange sea and air freight, prepare the customs paperwork and deliver to the door. You get one point of contact and a tracking record you can check at any time.
Track a shipment
Enter the tracking number from your booking confirmation.
What we handle
Booking, documents, clearance and delivery are handled by the same team, so nothing is passed between agents at the border.
Sea Freight
Full container and groupage bookings, arranged with the carrier, packed for the voyage and cleared at both ends.
Read moreAir Freight
Airport to airport and door to door air cargo, for consignments where the delivery date matters more than the freight cost.
Read moreCustoms Clearance
Import and export declarations prepared and lodged for you, with duty and tax worked out before the cargo arrives.
Read moreWarehousing
Short and long term storage, container stripping and stuffing, order picking and stock reporting.
Read moreDoor-to-Door Delivery
One booking covering collection at origin, the main freight leg, customs and final delivery to the receiver.
Read moreCargo Consolidation
Several suppliers, one shipment. We collect, check and combine your orders before they move.
Read moreHow tracking works
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1
Booking is confirmed
We issue your tracking number as soon as the booking is on file.
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2
The file is updated as cargo moves
Our coordinators record each milestone: collection, departure, arrival, clearance and delivery.
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3
You check it whenever you need to
Enter the tracking number to see the current status, location and delivery estimate.
Check a shipment now
Tracking numbers look like PLS-48291735.
Lost your number? Contact the operations desk and we will look it up against your booking.
Why clients stay with us
Clear shipment updates
Milestones are entered by the coordinator handling the cargo, so the tracking page shows the real position rather than an automated guess.
Careful cargo handling
Consignments are checked against the packing list on receipt, packed for the journey they are making, and photographed when something does not look right.
Responsive communication
You can message the team from the tracking page and get an answer from the person who booked the shipment.
Straightforward documentation
Invoices, packing lists and transport documents are checked against each other before the cargo moves, which is where most delays are avoided.
Flexible freight options
Full container, groupage, air or road, quoted side by side so you can weigh cost against transit time.
Attention to delivery details
Access, equipment and delivery windows are confirmed with the receiver before a vehicle is dispatched.
How do I track my shipment?
Enter the tracking number from your booking confirmation on the tracking page. The number looks like PLS-48291735.
The page shows the current status, the last reported location, the estimated delivery date and the full history of updates recorded by our team.
How often is tracking updated?
Updates are entered by the coordinator handling your file as the shipment reaches each stage. On a long sea leg there can be several days between updates because nothing has changed; on the delivery leg they are usually the same day.
How long does sea freight take?
Transit time depends on the lane, the carrier's rotation and whether the service is direct or routed through a transhipment hub. We quote door to door time, including collection, clearance and delivery, rather than just the sailing time.
How is air freight priced?
On chargeable weight, which is the greater of the actual gross weight and the volumetric weight. Light but bulky cargo is charged on volume, so send dimensions along with the weight when you ask for a rate.
What documents do you need for customs clearance?
At minimum: the commercial invoice, the packing list and the transport document. Some goods also need a licence, permit, certificate of origin or health certificate.
Send them as early as you can. Most border delays are caused by document problems that could have been fixed before the cargo moved.
Have cargo to move?
Send us the origin, destination and a description of the cargo. We will come back with a rate and a realistic transit time.